General
Air conditioning
Elevator
Facilities for disabled guests
Non-smoking rooms
Room service
Shuttle service (Paid)
Designated smoking area
Family rooms
Airport shuttle (Paid)
Airport pickup (Paid)
Airport drop-off (Paid)
Car rental
Ironing facilities
Shared lounge/TV area
Laptop safe
Spa
Fitness
Fitness center
Locker rooms
Spa/Wellness packages
Massage (Paid)
Outdoor swimming pool
Spa facilities
Sauna
Spa and wellness center (Paid)
Safety features
Thermometers for guests provided by property
Access to healthcare professionals
First aid kits available
Process in place to check health of guests
Hand sanitizer in guest accommodation and common areas
Staff follow all safety protocols as directed by local authorities
Face masks for guests available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Safety & security
Fire extinguishers
CCTV in common areas
Smoke alarms
Key card access
24-hour security
Security alarm
Safe
CCTV outside property
Food & Drink
Restaurant
Coffee house on site
Wine/Champagne (Paid)
Bar
Tea/Coffee maker
Kids' meals (Paid)
Fruit (Paid)
Bathroom
Slippers
Toilet
Free toiletries
Hairdryer
Shower
Bidet
Bath or shower
Cleanliness & disinfection
Guests have the option to cancel any cleaning services for their accommodation during their stay
Guest accommodation sealed after cleaning
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Front Desk Services
Concierge
Baggage storage
24-hour front desk
Private check-in/out
Express check-in/out
Cleaning Services
Daily housekeeping
Ironing service (Paid)
Dry cleaning
Laundry
Suit press
Media & Technology
Flat-screen TV
Cable channels
Telephone
TV
Video
Food & drink safety
Delivered food covered securely
All plates, cutlery, glasses, and other tableware sanitized
Physical distancing in dining areas
Food can be delivered to guest accommodation
Physical distancing
Physical distancing rules followed
Cashless payment available
Mobile app for room service
Contactless check-in/out
Outdoors
Terrace
Garden
Sun deck
Business Facilities
Fax/Photocopying (Paid)
Meeting/Banquet facilities
Parking
1. On-site parking
2. On-site parking
Accessibility
Toilet with grab rails
Entertainment & Family Services
Indoor play area